Evaluating education & training program of the human resources


The main aim of this research was to evaluate the education and training of human resources apparatus at Public Hospital Syamsuddin Sukabumi, West Java. It was conducted through the use of a qualitative method by applying the Context, Input, Process, Product (CIPP) model, with four different stages: Context, Input, Process, and Product. The result of the study revealed (1) Program setting/context had 3 high scoring categories, (2) Education and training input had 3 high scoring categories, (3) Program implementation had 3 high scoring categories, and (4) Education and training program result had 3 high scoring categories. It was concluded that education and training evaluation targeted to the human resources apparatus was a recommended act to be developed as a quality improvement at Sukabumi Public Hospital services to all of its customers.


human resources development, hospitality, Sukabumi


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DOI : https://doi.org/10.32698//tech1315130