The Conflict Management Styles in Malaysia Teachers Training Institute: A Preliminary Study


Conflicts are unavoidable in any organisations. Hence, conflicts need to be handled effectively by all members in the organisation. This study intends to investigate the conflict management styles and the levels of conflicts (intrapersonal, intragroup and intergroup) among teacher educators in one Teachers Training Institute in Kuala Lumpur Malaysia. This study also seeks the differences in the conflict management styles based on gender and position held among teacher educators. A set of instrument is modified and developed based on the instrument “Rahim Organisational Conflict Inventory I (ROCI I) and “Rahim Organisational Conflict Inventory II (ROCI II). Findings showed that teacher educators used integrating style as compared to other conflict management styles.


conflict management, intrapersonal, intragroup, intergroup, teacher educators


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