Communication as a Medium of Educational Excellence: A Comprehensive Review of Headmaster and Teacher Relations at Primary Schools in Semenyih Zone

Abstract

Communication is a major aspect that can ensure the excellence of education. However, communication between headmaster and teachers often creates confusion, subjective and unpredictable. To examine this problem precisely, this study aimed at assessing the level of headmaster communication practices and job satisfaction of Hulu Langat district primary teachers, as well as identifying the demographic influence of teachers such as gender, age, teaching experience and grade of communication practices teacher and identify the variables that contribute to teacher satisfaction. Using a quantitative methodology, a questionnaire on primary school teachers in Zone Semenyih, Hulu Langat, Selangor was used as the main instrument of the study. 11 primary schools in Hulu Langat district, Selangor with 139 trained teachers as respondents involved in this study. Sampling is randomly stratified. Data collection was done by using questionnaire. Descriptive and inferential statistical data analysis was used in this study. Findings show that three of the seven communication elements that teachers often practice are job rationale, engagement and work instructions. Overall, the satisfaction of primary school teachers is at a moderate level and there is a positive relationship between the elements of communication practiced by the headmaster and the satisfaction of the teacher's task. Findings also showed that there was no difference in perspective among teachers towards the practice of headmaster proficiency based on demographic factors such as gender, age, teaching experience and grade level. Hence, the headmaster needs to take appropriate action and pay serious attention to the communication practices that contribute to teacher satisfaction.